LINENSPIRE STONECOVE LLC provides shipping services to customers in the United States. This shipping policy applies to orders submitted and confirmed through this website.

  1. Shipping Coverage

We currently offer shipping services primarily within the United States, including the contiguous 48 states, Alaska, and Hawaii. Specific deliverable areas are determined by the shipping address entered at checkout.

  1. Order Processing

Once payment is completed and the order is confirmed, we typically require 1–3 business days for order review, picking, packing, and shipment preparation. Weekends and U.S. federal holidays are generally not included in the order processing time.

Processing times may be extended during promotional events, periods of high order volume, inventory adjustments, or other special circumstances.

  1. Shipping Time

Once the order has shipped, standard delivery within the U.S. is estimated to take 3–7 business days. Actual delivery times may vary based on the shipping address, weather conditions, holidays, carrier operations, and other factors beyond our control.

Delivery times are estimates and do not constitute a guaranteed delivery date.

  1. Shipping Partners

To fulfill orders, we may select from various shipping partners—including third-party carriers such as USPS, UPS, FedEx, and DHL—based on the delivery address, package weight, and shipping route.

Once the order ships, we will provide tracking information to the customer where applicable. Customers can monitor their package’s status via the respective carrier’s tracking system.

  1. Shipping Costs

Applicable shipping costs will be displayed at checkout based on order details. If the website offers free shipping or other shipping promotions for specific orders, the terms displayed at checkout will apply.

  1. Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order, including the street name, house/unit number, city, state, and ZIP Code.

Customers may be held liable for delays, returned shipments, or additional shipping fees resulting from incorrect or incomplete address information provided at the time of the order.

  1. Shipping Delays

While we strive to meet estimated delivery times, shipments may be delayed by factors beyond our reasonable control, such as severe weather, natural disasters, traffic issues, carrier delays, holidays, government actions, or other unforeseen circumstances. If tracking information has not been updated for an extended period, we recommend checking the latest status using your tracking number and contacting our customer service team; we will do our best to assist with the inquiry.

  1. Lost or Damaged Packages

If your package shows signs of obvious shipping damage upon receipt, please contact us as soon as possible and provide your order number along with relevant photos or other supporting documentation.

If the tracking status indicates delivery but you have not received the package, please first verify the delivery address and check secure locations nearby, then contact the carrier to inquire. If the issue remains unresolved, please contact us, and we will assist you based on the specific circumstances.

  1. Returned Packages

If a package is returned by the carrier due to an incorrect address, failure to receive the delivery, refusal of the package, or other customer-related reasons, we may need to confirm new delivery details before re-shipping, and applicable re-delivery fees may apply.

  1. Contact Us

If you have any questions regarding order delivery, tracking, delivery times, or other shipping-related issues, please contact LINENSPIRE STONECOVE LLC using the contact details provided on the “Contact Us” page of our website.

We typically respond to inquiries within 1–2 business days and will do our best to help resolve any shipping issues.